Last Updated:15 Jan 2025

Introduction

LunaGaia Village Private Member Association ("we," "our," or "us") values the privacy of our members and is committed to protecting all information shared within our private community. This Privacy Policy outlines how we collect, use, and safeguard information when members interact with us through our website, community activities, or private member exchanges. By engaging with our community, you acknowledge and agree to the practices outlined in this policy.

Information We Collect

Member Information:

When you engage with our community through membership registration, participation in activities, or private member exchanges, we may collect information such as:

- Name

- Email address

- Phone number

- Mailing address

- Membership tier

- Contribution history

- Skills and interests

- Emergency contact information

Technical Information:

To maintain the security and functionality of our online presence, we collect:

- IP address

- Browser type

- Website interactions

- Device information

This information helps us ensure secure member communications and improve community experience.

How We Use Your Information

We use the information collected solely for purposes including:

- Processing membership applications

- Facilitating private member exchanges

- Communicating about community activities and updates

- Improving community resources and experiences

- Maintaining community security

- Complying with applicable private member association regulations

Information Protection

As a Private Member Association, we maintain strict privacy standards:

- Member information is kept confidential within our community

- Information is shared only with authorized board members and designated record keepers

- We do not sell, trade, or transfer member information to outside parties

- All community records are maintained privately and securely

Member Communications

- Updates about community activities and opportunities

- Newsletters and educational content

- Private member exchange facilitation

- Emergency or safety notifications

- Board and community meeting information

Online Security

We implement reasonable security measures to protect member information, including:

- Secure website protocols

- Protected member databases

- Regular security reviews

- Limited access to sensitive information

Member Rights

As a member, you have the right to:

- Access your personal information

- Update your member profile

- Request information about stored data

- Opt out of non-essential communications

Contact our Board of Directors through designated channels to exercise these rights.

Third-Party Resources

Our website may contain links to external resources. We are not responsible for external privacy practices and encourage members to review third-party privacy policies.

Policy Updates

This Privacy Policy may be updated periodically to reflect community needs and developments. Changes will be communicated to members through established channels.

E-Commerce Information

Online Store Operations

Our online store offers custom-made products fulfilled by Printful. When you make a purchase:

- Order information is shared with Printful for fulfillment

- Products are made on demand, typically taking 2-7 business days

- Most orders arrive within 10-14 business days

- Order confirmations and shipping updates are provided

Shipping & Returns

Printful handles direct shipping using trusted carriersDue to custom nature of products, returns are not generally acceptedDefective/damaged items must be reported within 14 daysAlternative resolutions may be offered for quality issues

Third-Party Fulfillment

When you purchase from our store:

Your name, shipping address, and order details are shared with PrintfulPrintful maintains its own Privacy Policy and Terms of ServicePayment processing uses secure third-party processorsAll partners are required to maintain confidentiality

Contact Information

For questions or concerns regarding privacy matters, please contact our Board of Directors through official community channels.

By participating in our community, you acknowledge this privacy policy and agree to its terms as part of your private member association agreement.